We thank you for your understanding and hope that despite of this situation you afford us the opportunity to serve you again and demonstrate you how wonderful a stay at the VIM can truly be. Book the Hotel Valentin Imperial Riviera Maya All Inclusive Adults Only (Yucatn Peninsula) for as little as 110 EUR 4 HOTEL INFO stars 30 discount. Be also sure that your comments about the cleanliness will be shared with our housekeeping staff and manager in order to take the corrective measures and avoid situations, such as you described, in the future. We will be working in these negative comments with our front team in order to ensure all our guests’ satisfaction. We apologize once again or any inconvenience this may have caused. All-Inclusive Valentin Imperial Maya Resort and Spa Stay from Vacation Express. After investigation with our Front desk team it seems that you booked with Transat a DELUXE JUNIOR SUITE, this is the reason why our Front desk mentioned the upgrade to the SILVER JUNIOR SUITE. It is very important to point out that we do not have any Deluxe Junior Suite Silver Club at our resort but offer DELUXE JUNIOR SUITE in building 3,4 and 5 ) and SILVER JUNIOR SUITE located in building 1 and 2. See 17,879 traveler reviews, 24,134 candid photos, and great deals for Valentin Imperial Riviera Maya, ranked 1 of 1 hotel in Playa del Secreto and rated 4.5 of 5 at Tripadvisor. Each apartment features thoughtful touches like free minibar items and an espresso maker, plus 2. Now 354 (Was 825) on Tripadvisor: Valentin Imperial Riviera Maya, Playa del Secreto. Then enjoy a meal at one of the aparthotels 8 restaurants. Regarding your booking ,we want to assure you that problems mentioned are not a common complaint we hear and are hoping to believe that this was a miscommunication or an understandable mistake made. Catch some rays on Valentin Imperial Rivera Maya All Inclusive - Adult Onlys private white sand beach or spend the day relaxing at the full-service spa. This 4.5-star aparthotel is 20.3 mi (32.7 km) from Xcaret Eco Theme Park. Barcelo Bavaro Palace All Inclusive Resortĭear returning VIM Guests from Edmonton, Canada Thank you for your feedback and for pointing out areas where improvement can be found. Property Location With a stay at Valentin Imperial Riviera Maya All Inclusive - Adults Only in Playa del Carmen, youll be 6.2 mi (10 km) from Maroma Beach and 17.9 mi (28.7 km) from Xoximilco.Playa del Secreto All Inclusive Beach Resorts.See 17,835 traveler reviews, 23,967 candid photos, and great deals for Valentin Imperial Riviera Maya, ranked 1 of 1 hotel in Playa del Secreto and rated 4.5 of 5 at Tripadvisor. Playa del Secreto Hotels with Concierge Now 354 (Was 825) on Tripadvisor: Valentin Imperial Riviera Maya, Playa del Secreto.All Inclusive Hotels in Playa del Secreto.All Inclusive Resorts in Playa del Secreto.Valentin Imperial Riviera Maya Features.Hotels near Valentin Imperial Riviera Maya.
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